Terms of Service

Review the service expectations, responsibilities, and access terms for working with Platinum Luxe Media LLC.

Last updated: June 28, 2026

Services

Website, hosting, automation, and support services.

Client Responsibilities

Information, approvals, access, and cooperation.

Payments

Project, hosting, and recurring service payment terms.

Ownership

Content, deliverables, and third-party materials.

Dashboard Access

Client workspace and account access expectations.

Limitations

Reasonable limits on liability and service availability.

Services

PLM provides website design, development, managed hosting, automation, dashboards, marketing support, and related digital services as described in proposals, invoices, or written project scopes.

Client Responsibilities

Clients are responsible for providing accurate information, timely feedback, required content, account access, approvals, and payment according to the agreed project or service scope.

Payments

Payment terms may vary by project or recurring service. Work, launch, hosting, or support may be paused when invoices are overdue or required approvals are missing.

Ownership

Client-provided content remains the client property. Final deliverables become available according to the applicable agreement once required payment is complete, excluding third-party services or licensed materials.

Dashboard Access

PLM may provide dashboard or account access for project updates, files, support, invoices, and activity. Access may be limited to authorized users and can change as services evolve.

Limitations

PLM aims to provide reliable services, but websites, hosting, third-party systems, and internet services may experience interruptions or limitations outside PLM control.